Strategy & Operations Associate

Mercor's mission is to organize human intelligence to power the AI economy. We're a leading AI data company, building the layer between human expertise and frontier models. Millions of domain experts on the platform are paid over $4 million per day to train frontier AI models. Mercor's APEX benchmark family measures AI's real-world impact on professional work. Mercor Enterprise brings this same infrastructure to Fortune 500 companies: helping companies capture how their best people actually work, translating that expertise directly back into agents.

Mercor is creating a new category of work where expertise powers AI advancement. Achieving this requires an ambitious, fast-paced and deeply committed team. You’ll work alongside researchers, operators, and AI companies at the forefront of shaping the systems that are redefining society. Mercor is a profitable Series C company valued at $10 billion. We work in-person five days a week in our San Francisco, NYC, or London offices.

We're looking for a Strategy & Operations Associate to help move high-priority initiatives forward across the business. You'll partner cross-functionally with leadership, operations, and product teams to turn ambiguous problems into structured plans, and structured plans into results. This role suits someone who enjoys fast-moving environments, moves fluidly between strategic thinking and hands-on execution, and wants broad exposure to how the business runs. You'll start close to our central expert programs and grow into a widening set of initiatives as the Strategic Operations team develops.

We're an early-stage startup that operates with energy and commitment. That means occasionally being responsive on weekends and consistently caring about the quality of our work. The upside – performance incentives, career growth, and meaningful equity – reflects that.

• Guide high-impact strategic initiatives and special projects end to end, from problem framing and analysis through execution and measurable impact

• Build the models and analyses behind key decisions and translate them into clear recommendations

• Bring structure to ambiguous, open-ended problems, shaping them into prioritized workstreams with clear goals, owners, and success metrics

• Partner with leadership to shape strategy and create executive-ready materials that support decisions

• Support execution of cross-functional programs, collaborating across teams to remove blockers and deliver outcomes

• Design and implement operating models, processes, and systems that help the business scale efficiently

• Define the KPIs and build the dashboards and reporting that track performance and surface risks early

• Guide a roadmap of operational improvements, keeping multiple workstreams on track and stakeholders aligned

• 1-3 years of experience in strategy, business operations, or a hypergrowth startup

• Strong analytical toolkit – comfortable modeling, working with data, and turning analysis into decisions

• Excellent communication and stakeholder collaboration

• Enjoys ambiguity, brings structure to complex problems, and sees them through to outcomes with a strong sense of ownership

• Base cash compensation $100-$140k, depending on experience

• Bi-annual performance bonus

• Generous equity grant vested over 4 years

• $7.5K relocation bonus (if moving to the Bay Area)

• $10K proximity bonus (if you live within 0.5 miles of our office)

• $1.5K monthly meal stipend

• Free Equinox membership

• $200 monthly laundry reimbursement

• $200 monthly personal wellness reimbursement

• Health, Dental, and Vision insurance

• 401(k) with company match