Team Lead - Training and Mission Success - International

Helsing is a defence AI company. Our mission is to protect our democracies. We aim to achieve technological leadership, so that open societies can continue to make sovereign decisions and control their ethical standards.  

As democracies, we believe we have a special responsibility to be thoughtful about the development and deployment of powerful technologies like AI. We take this responsibility seriously.  

We are an ambitious and committed team of engineers, AI specialists and customer-facing programme managers.  We are looking for mission-driven people to join our European teams – and apply their skills to solve the most complex and impactful problems. We embrace an open and transparent culture that welcomes healthy debates on the use of technology in defence, its benefits, and its ethical implications.  

As a Team Lead for the internationally aligned Training and Mission Success Specialist (MSS) team, you will sit at the intersection of operational delivery, customer success, and tactical expertise.   

You will own the planning and execution of field deployments and training courses across all international markets outside Germany, acting not only as the leader of small high-functioning x-discipline teams, but as the primary business development interface during deployed customer-facing engagements.   

Alongside your project management and leadership responsibilities, you will bring hands-on authority as a HX-2 tactics instructor, ensuring every deployment reflects the highest standards of operational and tactical excellence. This role carries real weight: your decisions directly shape the customer experience of Helsing and the capabilities we build and deploy.  

• Lead end-to-end project management of international field deployments and training courses, ensuring on-time, on-standard delivery across multiple simultaneous engagements globally – from the High-North to the Indo-Asia Pacific and beyond  

• Serve as the primary business development lead during customer-facing deployments, building trusted relationships with defence and government stakeholders and feeding structured commercial intelligence back into the wider business  

• Deliver HX-2 tactics instruction to customer personnel as the subject-matter expert for the ALTRA recce-strike system, maintaining and evolving course content to reflect the latest operational doctrine and system capabilities  

• Act as the senior customer success owner during field engagements, proactively identifying and resolving issues, capturing feedback, and translating customer outcomes into measurable programme, training, and product improvements  

• Represent Helsing operationally across international markets, coordinating closely with internal teams (Sales; BD; Production; Logistics; Export Control; Product Management; Legal; and People) to align field activity with strategic business priorities and ensuring a consistent, high-quality customer experience  

• Have held a leadership position managing complex field operations and/or training programmes in high-stakes, time-critical environments, ideally within a military or defence context  

• Have experience in the design, development, and implementation of NATO or equivalent training programmes, including experience of training design frameworks such as: UK DSAT; US SAT / ISD (ADDIE); NATO Systems Approach to Training; and NSIQC  

• Are enthused by the prospect of:  

• regular overseas deployments with the requirement to operate in field conditions alongside military our partners for 2-3 week periods  

• leading and working alongside diverse and exceptionally proficient forward deployed technical engineering colleagues   

• training and enabling military users to rapidly develop proficiency on our systems, and to support them beyond initial training on their exercises and operational deployments   

• Bring direct, hands-on experience operating or instructing on the HX-2 recce-strike system, or have served as a qualified tactics instructor on a comparable recce-strike, loitering munition UAS platform, or within a support weapon trade such as Javelin anti-tank, reconnaissance, or sniper specialisms  

• Have built and sustained trusted relationships with senior defence or government customers, and can credibly operate as a business development lead during live customer engagements  

• Hold, or are eligible to obtain, the security clearance required for the operational demands of this role  
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