Supplier Quality Manager, Connector/Cable, Electromechanical Supplier Quality Management
Amazon (AI roles) · Shanghai, CHN
No salary listed. Estimated from 440 salary-disclosed Operations roles on this board: $152K–$225K (interquartile range; estimate, not the employer's figure).
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We are hiring a Supplier Quality Engineer to take end-to-end ownership of quality for mechanical and electromechanical commodities — including speakers, antennas, cables, connectors, and motors — across a supplier base spanning Mainland China, Taiwan, Vietnam and the Philippines, supporting product lines such as Amazon Echo smart speakers, Project Leo satellite broadband terminals, Kindle e-readers, and Fire tablets.
This role focuses on four core areas of work:
- New Product Introduction (NPI): Lead new supplier qualification audits, partner with Hardware and Signal-Integrity Design on DFM/DFA reviews, develop manufacturing processes (stamping, plating, injection, crimping, extrusion), drive PPAP management, and validate process capability (Cpk/Ppk), high-speed signal integrity, and reliability test— owning every quality gate before next milestone
- Mass Production: production audit, monitor SPC data (crimp force, plating thickness, impedance) and identify abnormal trends early; drive continuous-improvement projects (DMAIC) to reduce DPPM and Cost of Poor Quality (COPQ); manage supplier 5M1E changes and quality-impact assessment of ECN/PCN — especially raw-material substitution
- Cross-functional Collaboration: Partner with Final Assembly Test & Pack (FATP) IQC teams, US headquarters Hardware R&D / SI Engineers, Asia Sourcing, Reliability, Compliance, and Finance to drive bidirectional optimization between design and process; establish IQC standards, SCAR routing, and escalation paths
- Field Issue Resolution & Crisis Response: Respond rapidly to line-down events, ship-holds, and customer field issues — driving containment, root-cause analysis, and 8D closure, including the complex non-reproducible, multi-impacting-factor defect escapes; plan ahead for predictable disruptions such as Spring Festival, typhoon season, and tariff volatility - 8+ years in design, supplier quality, process engineering or a related role in consumer electronics or electromechanical components.
- 5+ years hands-on experience with connectors and/or cables (USB / Type-C / HDMI / DC Jack / BTB / WTB; audio / internal / high-speed cable).
- Hands-on experience with 8D, PPAP, APQP, FMEA, SPC, MSA (including GR&R).
- Working knowledge of IPC (IPC-A-610 / IPC/WHMA-A-620) and ISO 9001.
- Hands-on use of AI tools with ability to validate output reliability.
- Business-fluent English and fluent Mandarin.
This role focuses on four core areas of work:
- New Product Introduction (NPI): Lead new supplier qualification audits, partner with Hardware and Signal-Integrity Design on DFM/DFA reviews, develop manufacturing processes (stamping, plating, injection, crimping, extrusion), drive PPAP management, and validate process capability (Cpk/Ppk), high-speed signal integrity, and reliability test— owning every quality gate before next milestone
- Mass Production: production audit, monitor SPC data (crimp force, plating thickness, impedance) and identify abnormal trends early; drive continuous-improvement projects (DMAIC) to reduce DPPM and Cost of Poor Quality (COPQ); manage supplier 5M1E changes and quality-impact assessment of ECN/PCN — especially raw-material substitution
- Cross-functional Collaboration: Partner with Final Assembly Test & Pack (FATP) IQC teams, US headquarters Hardware R&D / SI Engineers, Asia Sourcing, Reliability, Compliance, and Finance to drive bidirectional optimization between design and process; establish IQC standards, SCAR routing, and escalation paths
- Field Issue Resolution & Crisis Response: Respond rapidly to line-down events, ship-holds, and customer field issues — driving containment, root-cause analysis, and 8D closure, including the complex non-reproducible, multi-impacting-factor defect escapes; plan ahead for predictable disruptions such as Spring Festival, typhoon season, and tariff volatility - 8+ years in design, supplier quality, process engineering or a related role in consumer electronics or electromechanical components.
- 5+ years hands-on experience with connectors and/or cables (USB / Type-C / HDMI / DC Jack / BTB / WTB; audio / internal / high-speed cable).
- Hands-on experience with 8D, PPAP, APQP, FMEA, SPC, MSA (including GR&R).
- Working knowledge of IPC (IPC-A-610 / IPC/WHMA-A-620) and ISO 9001.
- Hands-on use of AI tools with ability to validate output reliability.
- Business-fluent English and fluent Mandarin.
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