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AI/ML Engineer, Amazon Global Data Center Ops Central Insight and Analytics Team

Amazon (AI roles) · Seattle, Washington, USA

No salary listed. Estimated from 1377 salary-disclosed Engineering roles on this board: $200K–$300K (interquartile range; estimate, not the employer's figure).

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About the role
We are looking for an **AI/ML Engineer** to build, deploy, and operate the ML/AI systems that power the agentic decision intelligence workflow we are building. You are the person who takes a model from a notebook to production, builds the LLM integration layer, implements RAG pipelines, creates evaluation frameworks, and ensures our AI systems are reliable, observable, and continuously improving.

This is a hands-on engineering role with deep ML/AI focus — you write production code that runs AI systems, not research papers. If you love the intersection of ML infrastructure, LLM applications, and production engineering, this role is for you.

Key job responsibilities
- Build and maintain LLM-powered components: structured reasoning chains, narrative generation, recommendation rationale
- Implement and optimize prompt engineering pipelines with version control, A/B testing, and regression detection
- Build RAG (Retrieval-Augmented Generation) systems that ground LLM outputs in operational data, historical playbooks, and domain knowledge
- Build guardrails, validation layers, and output parsing for LLM responses. Optimize latency, cost, and quality trade-offs across LLM providers
- Deploy ML models to production. Implement model monitoring: drift detection, performance degradation alerts, automated retraining triggers
- Build A/B testing infrastructure for model experiments. Manage model versioning, rollback, and canary deployment. Ensure SLA compliance for inference latency and availability
- Own the operational health of AI/ML services: monitoring, alarming, on-call, incident response, observability across the AI stack (prompt traces, latency histograms, token usage, error rates)
- Write comprehensive tests (unit, integration, end-to-end) for ML pipelines - 3+ years of non-internship professional software development experience
- Bachelor's degree in Computer Science, Machine Learning, or related field (or equivalent experience)
- 2+ years deploying ML models to production environments
- Strong Python proficiency + experience with ML frameworks
- Experience with LLM APIs and prompt engineering
- Experience with cloud ML services
- Experience building data pipelines for ML (feature engineering, preprocessing, training data management)
- Solid software engineering fundamentals (testing, CI/CD, code review, production operations)
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